Already built a support agent — Claude Code, Codex, your own stack? Connect it to bot.dev and it answers real customers, while we handle delivery, monitoring, guardrails and human hand-off. You bring the brain.
Your customer chats in our widget; we route and watch it in our hub; the question reaches your own AI through one outbound CLI tunnel — and the reply comes straight back.
command to put your agent in front of customers.
No inbound firewall changes, no rebuild. The connector dials out from your infra, receives each customer message, and posts your agent's reply back into a real chat widget.
The unglamorous production layer you'd otherwise build and run yourself — done, from day one.
A real embeddable widget and the real-time transport to the customer's browser — the part that's fiddly to get right and easy to get wrong.
Every conversation your agent is handling, visible in one shared inbox — sentiment and confidence flagged.
When your agent should step aside, it escalates to your team — with the topics you choose always routed to a person.
Full transcripts of every exchange, so when your agent answers you can see exactly what it said and when.
Run the connector yourself for full control, or let us host it. Want us to bring the AI too? That's Managed mode.
Have an invite code? Create your workspace and connect your agent — live in seconds. Otherwise, ask us for one.